The Dispatcher will assist in the implementation and operations of an efficient transport system for the assigned hospitality programme.
This is a contract role for the month of February in 2026. We are only able to consider candidates who live or have accommodation in Milan

Key Responsibilities:
Assist senior management with all on-site vehicle movements
Ensure all vehicles are received and dispatched in a safe and timely manner at all relevant venues e.g. airports, hotels, venue, restaurants, stadiums
Manage an effective loading, unloading and dispatch system to ensure optimal on-time performance and guest comfort
Develop a clear understanding of the daily programme schedule and content
Ensure first class handling of guests at all times
Prep buses for leisure and events – DVD’s, music etc.
Assist in establishing a friendly and professional working rapport with transport team, drivers & suppliers
Understand procedures for all possible circumstances including accidents or medical emergencies, breakdown procedures, road or traffic conditions, schedule or venue changes
Understand all security procedures and collaborate with client security team to implement all necessary safeguards in to transport operations
Liaise with senior management in case of special transport requests or that additional vehicles are needed to supplement the daily coach transport schedule

This is not an exhaustive list, and all team members will be expected to contribute to any other aspects of the business, as necessary.

Skills, Knowledge & Expertise:
Fluent in English and Italian
Previous experience in a transport with a demonstrable understanding of transport logistics
Previous experience as a Dispatcher would be beneficial
Team and driver management experience
Excellent IT skills, Excel, Word, PowerPoint - confident using different platforms and devices
Project management experience
Strong communication skills, both written and verbal

Attributes:
High energy, comfortable working potentially long hours in a demanding but rewarding and friendly environment
Flexible, enthusiastic, confident, outgoing
Willing to roll sleeves up and get involved
Passionate about sport, hospitality and delivery
Able to work in a calm, kind and professional manner in a pressured environment
Ability to prioritise a demanding workload