Role Specific Information
Job Description
About the Role
As Beauty Lead Advisor, you will drive sales through an authentic passion for beauty and engage the team and clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets and support replenishment and visual standards. You will guide the team to meet Sephora at Kohl’s standards and ensure an excellent overall client experience.
What You’ll Do
Provide guidance for the Beauty Team through strong partnership with the Store Manager
Communicate initiatives, between Store Manager and Beauty Advisors, providing feedback and coaching
Act as a point of contact for Store Manager, Sephora Training Team and other partners
Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products
Provide credibility to the client through knowledge of products and beauty trends
Inspire clients through demonstrating products and application of products
Understand and execute the sales plans to support and meet goals
Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards
Ensure timely and consistent sales floor replenishment to drive sales and enhance the customer experience
Actively engage and complete all required training to expand knowledge
Support omni-processing within the department
Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changes
All associates are responsible for:
Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Supporting and executing safety and shortage reduction programs following company guidelines
Accomplishing multiple tasks within established timeframes
Following company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Receiving, understanding and proactively responding to direction from leaders and other company personnel
Other responsibilities as assigned
What Skills You Have
Required
Authentic passion for beauty
3 years of client-facing retail or service industry experience
Excellent written and verbal communication skills with the ability to influence in a clear and concise manner
Availability to work days, nights, weekends and holidays
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You’ll Do” Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.