Job Posting Title
Quality Platform EngineerThe challenge
An exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious business growth and leadership objectives in the region, and we need someone who is passionate, proactive, self-driven and motivated to join a team of open-minded individuals.We are looking for an individual who demonstrates the core values of the Haier’s attitude: entrepreneurship and innovation, zero distance to consumers and IoT & Ecosystem thinking. A true change agent with an agile approach thriving for idea contamination and with a hyper-collaborative approach that breaks silos and creates an open ecosystem.
What you will do
The purpose of Quality Platform Engineer position is to ensure product quality, reliability, and customer satisfaction.
The Quality Platform Engineer will be responsible for leading and coordinating action plan definition, monitoring implementation and execution of quality projects, working in cross functional teams to prevent defects, analyzing data and identifying areas for improvement.
Accountabilities will be centered on consumer satisfaction through market claim analysis and product improvements definitions, action plan executions and follow up
In particular:
Lead the development of corrective action plans and monitor implementation.
Coordinate and provide investigations on root cause analysis, KPI and quality expectations deviations.
Support benchmarking activities, experimentation, data analysis via statistical tools.
Work closely with Cooling PL teams, Central Quality Organization and external stakeholders (Suppliers, Service, Markets, Clients)
EPQ (Expected Product Quality), SCR (Service Call Rate), Every Call Count Activity, data analysis and reporting.
Manage PIP (Product Improvement Plan) meetings to define and track products’ related failures’ action realization
NPI Quality Tracking and monitoring to assure homologation procedure is respected guaranteeing new products and BOM changes quality requirements.
Derogation tracking and reporting
What you need to succeed
Must have
Technical Skills:
Good analytical skills
Refrigerator product knowledge
Basics of refrigeration industrial processes
Education: University degree or equivalent demonstrated knowledge
Languages: Fluent Italian & English (R/WS)
Soft skills:
Team player
Self-motivation
Ability to build consensus inside cross functional team.
Communication: Daily/Weekly interaction within internal functions and external departments. (R&D, Marketing, Service, Procurement, Laboratory, Suppliers and Markets)
Advanced problem-solving attitude
Autonomy in the assigned works / activities
Excellent organizational skills, able to manage and prioritize assignments and respond to shifting priorities
Ability to work in multicultural environment
Ability to work under time pressure and deliver results according to scheduled plan
Ability to meet stringent deadlines; handle multiple tasks
Ability to work in cross-functional teams and influence others
Other: Availability to travel depending on project needs.
Haier Europe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.