Search suggestions:

part time
segretaria
impiegata
operaio
lavoro da casa
logistica
pulizie
pasticcere
addetto al confezionamento
magazziniere
receptionist
cameriera ai piani
commessa
Milano
Roma
Torino
Italia
Napoli
Frosinone
Lecce
Verona
Modena
Ravenna
Firenze
Bergamo
Messina
Empoli
Brescia
Apply

Customer Success Specialist

Fedrigoni Group
Monza e della Brianza, Lombardia
Full time
2 giorni fa

Passionate about driving results? Be ready to leave your mark.

At Fedrigoni, we have a strong ambition to amaze the world – by transforming our industry, achieving new levels of innovation, elevating creativity, and building a sustainable future while growing rapidly. We want to reinvent the boundaries of what our Industry can do.

Discover extraordinary* every day.

Purpose and main priorities of the role:

The purpose of this role is to ensure seamless and customer-focused management of quality-related claims, acting as a key interface between the customer and internal teams. This role requires a proactive approach to problem-solving, root cause analysis, and continuous improvement, with the goal of enhancing customer satisfaction and aligning with company quality standards. The position also plays a strategic role in monitoring KPIs and driving cross-functional collaboration to resolve issues efficiently and sustainably.

Your responsibilities will include:

Who we are looking for:

Why you can't miss this opportunity

You will be able to actively contribute to the ambitious goals that Fedrigoni is achieving in becoming the global industry leader, by ensuring accuracy of records and reporting on collection activity. Being part of Fedrigoni Group means joining an organization with Italian roots that operates all over the world and becoming part of a story that has looked to the future since 1888.

What You Can Expect From Our Selection Process

You will meet the HR Business Partner, Team leader Customer Success Italy and EU Quality & Customer Success Director.

Ready to start your exciting new journey with us? Come Discover Extraordinary* Every Day.

We are happy to make any reasonable adjustments to the recruitment process to accommodate your needs.

We are committed to ensuring that every person feels connected, that their uniqueness is valued and celebrated and that everyone feels that they belong. This is why providing our people with a flexible and welcoming work environment is one of our top priorities.

Learn more about life at Fedrigoni: https://fedrigoni.com/en/work-with-us/

 

Based in: [Caponago, Italy]

Save Apply
Report job
Other Job Recommendations:

Junior Customer Success Specialist - Giornata di selezione 16/06/2025

Docplanner
Città Metropolitana di Roma Capitale, Lazio
  • Rappresenterai MioDottore come consulente dedicato, offrendo...
  • Favorirai la fidelizzazione dei clienti: attraverso...
1 giorno fa

CRM SPECIALIST

Autotorino S.p.A.
Milan, Lombardia
Per il potenziamento del Team CRM, siamo alla ricerca di una figura di CRM SPECIALIST che contribuirà alla definizione e...
1 giorno fa

Compliance Specialist

Hu Holding srl
Florence, Toscana
Per la nostra sede centrale di Firenze siamo alla ricerca di un/una COMPLIANCE SPECIALIST. Lo svolgimento dell'attività sarà...
1 giorno fa

Sales Support Specialist Italian Speaker in Lisbon w/relocation package

Tour Operator Greece
Città Metropolitana di Roma Capitale, Lazio
17.036 € - 17.050 €
Job Title: Sales Support Specialist Italian Speaker with relocation packageDepartment: SalesCompany: Leading Technology...
1 giorno fa

TTLM Specialist (Inventory & Lifecycle)

Dils Srl
Lombardia
Il TTLM Specialist sarà responsabile della gestione operativa dell’inventario degli strumenti di trade marketing, del loro ciclo...
1 giorno fa