Front Office Agent

What We Offer:

• Discounts on accommodation and in Fattal Hotel Group restaurants
• Europe-wide networking via the internal employee app "LEAPP"
• Support in balancing work and family life
• Training and development programmes in our Leonardo Academy
• Team events

Your Main Duties:

• You make sure the guests feel at home, by providing the best personal service
• Handling the check-in and check-out operations
• Handling administrative tasks
• Providing guests with information they may need about the hotel and town of Venezia
• Answering phone calls

Your Profile:

• BE YOURSELF - Be authentic and yourself
• Tourism studies or Bachelor’s degree in Hotel Management
• Hospitality is in your veins
• At least 1-year experience as Front Office Agent or Receptionist
• Sense of responsibility, ability to work in team, resistant to stress
• Flexibility in working early, late and night shifts
• Very good speaking and writing skills in English and Italian, other languages are a plus

About us:

BE YOURSELF – with us, your personality counts! In the Leonardo Family we unite people of different origins and religions, different genders and ages, sexual orientation or possible disabilities. This diversity makes us strong, every day.

Join our team and start your career journey with us as Front Office Agent (d/f/m)!

We look forward to receiving your application .

Contratto di lavoro: Tempo pieno, Tempo determinato
Durata contratto: 6 mesi

Benefit:

• Convenzioni aziendali
• Corsi di lingua offerti
• Mensa aziendale
• Sconti sui prodotti o servizi dell'azienda
• Supporto allo sviluppo professionale

Disponibilità:

• Turni

Retribuzione supplementare:

• Maggiorazione lavoro festivo
• Maggiorazione lavoro notturno
• Quattordicesima
• Tredicesima

Esperienza:

• Front Office Agent: 1 anno (Preferenziale)

Lingua:

• Inglese (Obbligatorio)
• Italiano (Obbligatorio)