OUR HIRING PROCESS:
- We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
- We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
- At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
- From there on, it's decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy
INFUSE Academy drives both internal and external online education, creating smart, high-impact e-learning experiences that fuel real business results.
We're not just checking boxes – we're designing innovative, engaging, and practical e-learning programs that empower people to grow and thrive.
As we scale, we're looking for a strategic and growth-oriented Learning and Development Lead to join our fast-paced, tight-knit team of passionate professionals. If you're someone who brings bold ideas, loves experimenting with new approaches, and thrives in a collaborative environment, this is your moment.
Role Overview
As our Senior Learning and Development Lead, you'll be the operational heartbeat, bringing structure, clarity, and momentum to everything we do. You'll coordinate the end-to-end execution of our e-learning initiatives, working closely with your colleagues in the department, as well as subject matter experts and stakeholders.
From managing project timelines and approval workflows to streamlining communication and keeping our team aligned, you'll ensure that our projects move forward smoothly and successfully. If you're someone who thrives on turning big ideas into well-executed plans – and loves being the connector that brings it all together – this role was made for you.
Key Responsibilities
- Plan learning design projects with instructional designers, ensuring timelines, responsibilities, and deliverables are met, while fostering a positive, collaborative team environment.
- Translate project plans into clear task lists, assigning responsibilities and monitoring progress across the team.
- Serve as the main point of contact for other teams and stakeholders, building positive relationships, ensuring clarity, and aligning expectations throughout the project lifecycle.
- Organize and track the status of project approvals and reviews, proactively following up to keep workflows moving.
- Support people management functions such as assigning projects based on skills fit, monitoring capacity, and escalating bottlenecks where needed.
- Support broader communication efforts – planning training launches, crafting clear, engaging messaging for both internal teams and client-facing audiences.
- Contribute to process improvements that enhance team collaboration and the scalability of INFUSE Academy operations.
What We're Looking For
- Previous Team management / Lead / Coordination experience.
- Experience in instructional design is an advantage.
- Strong AI literacy. Experience with creating custom GPTs and scaling solutions across teams is a strong advantage.
- Strong communication and relationship-building skills, with experience in managing change within teams.
- Stakeholder management – ability to effectively network & build relationships internally & externally.
- Highly organized with a proactive mindset and strong attention to detail.
- Comfortable adjusting plans based on shifting priorities.
- A team player who can keep things moving while fostering a collaborative, supportive environment.
- Familiarity with content development or educational workflows is a strong advantage.
- Impeccable English oral and writing skills.
What We Offer
- A dynamic and supportive team environment focused on innovation in learning.
- Meaningful involvement in training initiatives with global impact.
- Career growth potential within a dynamic and purpose-driven team.
- Possibility to learn cutting-edge e-learning tools and approaches.
- Access to high-quality professional development resources and marketing insights.
