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Sales Operations Analyst- 25010338

MoneyGram
Città Metropolitana di Roma Capitale, Lazio
Full time
3 settimane fa

At MoneyGram, we connect the world by making cross-border money transfers seamless, affordable, and secure for everyone. We are seeking:

Sales Operations Analyst


What you will contribute:

The Sales Operations Analyst for Italy is responsible for finding new agents, retaining the current agent portfolio and developing innovative solutions for bettering sales and service. The job plays a crucial role in establishing relationships and marketing MoneyGram’s brand. The Sales Operations Analyst sources new sales opportunities through inbound lead follow-up and outbound phone/e-mail contacting.

What you will do:

  • Generate revenue via phone or virtual meetings by obtaining agent information, understanding and interpreting competitive requirements, providing market information, and developing accounts in collaboration with the sales team.
  • Sell new products and new services of MoneyGram to our agents.
  • Facilitate the entire sales process from initiation of the original call until the follow up.
  • Identify business opportunities and negotiate with agents.
  • File documents, updates, and agent information.
  • Respond effectively to agent questions.
  • Develop and grow current accounts.
  • Troubleshoot, track problems and navigate agents through MoneyGram support structure.
  • Other duties as assigned.

What we are looking for:

Education

  • BA/BS degree in related field preferred or equivalent work experience.

Experience

  • 2+ years’ experience in a sales role, selling, and servicing customers.

Essential Skills

  • Knowledge of Money Transfer Business, preferable.
  • An engaging, outgoing personality and passion for helping customers.
  • Ability to communicate to prospects in Italian, fluent level.
  • Ability to communicate in English (min. advanced level).
  • Ability to meet sales goals.
  • Ability to close sales.
  • Ability to negotiate and engage agents.
  • Ability to build relationships.
  • Data entry skills / Excel / SalesForce knowledge is preferred.
  • Openness for business travel.
Why Join Us?

Here are some reasons it is so easy to love your career with us!

  • Comprehensive Health Insurance - Full coverage for you and your family, including dental and vision care. Stay healthy and worry-free!
  • Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones.
  • Meal Vouchers (issued monthly) - Save on daily expenses with meal vouchers, ensuring you always have a good meal.
  • Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community.
  • Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth.
  • Transfer Fee Reimbursement - Smooth transitions with reimbursement for any transfer-related fees. We’ve got you covered.
  • Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being.
  • Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues.

Location: This position is based in Rome, Italy. While this is a hybrid flexible role it is required to reside in this country and visit the office from time to time.

About MoneyGram

MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world’s largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, Texas, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.

The position is also open to candidates belonging to protected categories, as in accordance with Law 68/99.


#LI-AZ1


Qualifications


Primary Location: Italy-IT-Rome-Rome
Work Locations: IT_Corp_Rome_Via Laurentina Via Laurentina, no. 449/451 Via del Serafico 77/89/91 Rome
Job: Sales Support
Organization: Sales
: Full-time
Job Posting: Jun 17, 2025, 7:31:50 AM
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