About the role
As part of the Regional Distribution Management team Italy & Iberia, the Secondary Distribution Warehouse Leader oversees, coordinates, and monitors the activities and performance of Market warehouses located across Northern Italy, ensuring alignment with agreed service levels and cost targets for distribution operations. This role involves managing both an internal team and external logistics service providers to achieve set objectives and ensure strict adherence to established processes. The position reports directly to the Distribution Manager Italy & Iberia and holds responsibility for the operational management of five warehouses throughout Italy as well as the coordination of a team of Coordinators. The role is based at the Legnano office, with the possibility to work in hybrid mode.
What you will do:
Ensures the efficient management of warehouse operations across the region, maintaining compliance with company standards for safety, quality, and productivity.
Monitors the performance of external logistics providers, ensuring alignment with organizational service and cost targets.
Works closely with planning, procurement, and customer service teams to deliver an excellent service level to the end customer.
Manages a team of warehouse coordinators within the region and serves as the main point of contact for warehouse service providers.
Continuously works with the team to improve warehouse provider performance, using regular KPI reviews and joint improvement plans.
Conducts regular benchmarking activities, comparing service and cost performance across regions to identify improvement opportunities.
Promotes knowledge sharing and ensures its effective transfer within the team.
Supports the Distribution Manager in commercial reviews and contributes to strategic projects such as network segmentation and structural changes.
Monitors market developments in collaboration with the Distribution team, WHEX team, and Business Unit Logistics, particularly regarding regulatory, technological, and customer demand changes.
Who you are:
Proven experience (minimum 5 years) in operational warehouse and logistics management, preferably within structured and complex corporate environments
In-depth knowledge of warehouse processes, regulations, policies, and procedures
Demonstrated ability in performance monitoring and management of external logistics service providers
Strong analytical and problem-solving skills, with hands-on experience in using KPIs and operational analysis tools
Proficient in standard office tools; experience with SAP, WMS, or TMS systems is considered a plus
Excellent communication skills in both Italian and English, written and verbal
Strong interpersonal and negotiation skills, with experience in team management and workforce organization
Solid leadership, strong teamwork attitude, and effective stress management
Proactive, flexible, and results-oriented mindset, open to change and innovation
High-level active listening skills and the ability to manage conflicts in dynamic and cross-functional environments
Willingness to travel across the country for operational visits to warehouse sites
What We Offer
A key leadership role with strong visibility across national and regional operations
The opportunity to work in a dynamic, international environment with a solid and well-established organization
A hybrid work model based at our Legnano office, promoting work-life balance and flexibility
Professional growth opportunities through internal mobility, training, and involvement in strategic projects
A supportive and inclusive company culture, aligned with our I CARE values for safety, sustainability, and collaboration
A competitive compensation package including benefits and performance-based incentives
The chance to make a tangible impact on the efficiency and innovation of our warehouse and distribution network
