GENERAL ROLE
The Stock Controller contributes to assure the quality of service to customers by ensuring a perfectly accurate and reliable management of the store stocks. He/She performs all physical and IT product flows and ensures the stock is constantly accurate and well-organized.
MAIN RESPONSABILITIES
- Process all incoming and outbound product flows, while ensuring coordination between physical and system-based process;
- Organize all stock spaces, ensuring tidiness and efficiency, in order to optimize flows and facilitate the other Team;
- Organize the daily replenishment of all stock spaces on the salesfloor;
- Work in constant cooperation with all the other Departments and Team;
- Organize local and international transfers requests between boutiques;
- Monitor and close expired reservations daily and reintegrate them into available stock;
- Perform daily checks, controls of negative stock, stock takes & cycle counts;
- Develop a perfect knowledge and mastery of all stock-related processes and tools;
- Be aware of omnichannel sales processes and product assortment in order to understand implications on operations activities.
PROFILE
- Bachelor’s degree preferably with an analytical focus;
- Fluency in Italian and English. A third language will be considered an advantage;
- Professional background: experience in similar position, preferably in the Retail environment;
- Proficient with Excel / IT tools;
- Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.
Hermès engages positive and passionate people who own the following requirements:
- Excellent interpersonal and communication skills, with a customer service orientation;
- Team player mentality to build meaningful relationships and ability to work autonomously;
- Availability, flexibility and dynamism to function in a high-pace environment;
- Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense.
In Hermès diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds. Join the human adventure of Hermès!
"A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 23 200 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in nearly 300 stores around the world"
