Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
- Experience in installing and managing complex infrastructures for medium to large clients
- In-depth technical knowledge of involved technologies
- Ability to work in a team
- Ability to lead troubleshooting and focus on problem-solving
- Relational skills both internally and with clients
- Several years of experience in delivery
- Decision-making skills; Leadership abilities
- Technical certifications (Red Hat, Hyperscalers, others, ...).
- Strong problem-solving abilities.
- Excellent communication and collaboration skills.
- Ability to work in a fast-paced, dynamic environment.
- Attention to detail and a proactive approach.
Who You Are
- Must have expertise and experience installing and/or updating Red Hat’s OpenShift Container Platform, and IBM AIX
- We want the engineers who are architecting and installing the platforms and supporting them entirely from the ground up
Kubernetes background, 2+ years - Strong OpenShift experience, a strong background with Kubernetes is a major plus
- OpenShift is essentially Kubernetes under the hood, some other Kubernetes platforms similar to OpenShift are Azure Kubernetes Service (AKS), Google Kubernetes Engine (GKE)…our team’s focus is OpenShift though
- GitOps experience
- Automation & scripting
- Background in programming / development / scripting (i.e. Java, C++, bash, python, Go, yaml) is a plus as well
- Familiarity with RedHat technologies, including Ansible and RH Application runtimes.
- DevOps experience
- Proficiency with cloud platforms (AWS, GCP, Azure) and hybrid cloud solutions.
- Desired Certifications - Red Hat Certified OpenShift Administrator or Kubernetes Certified Administrator
- Setup, Extension and modification of OpenShift / Kubernetes clusters;
- Management and resolution of incidents on Elastic and Kafka components;
- Capacity management and performance management of clusters;
- Management and resolution of incidents, both with direct responsibility at the container platform level and support for application malfunctions due to misconfigurations on the container platform, in collaboration with the customer's teams;
- Problem management: identification of root causes and corrective actions and related tracking;
- Change management: management of changes, both as a result of events and customer requests. Analysis, classification, implementation in coordination with other teams;
- Management of the basic components of the OpenShift / Kubernetes platform;
- Management of the configuration of virtual networks within the platform, and network interfaces for both application communication and management;
- Installation, configuration and use of the monitoring and alert management tools used by Kyndryl, and support for any integration with the tools used by the customer;
- Installation, configuration and release to the customer of event collection systems and application logs that will be usable by the customer's team;
- 24x7 support on critical incidents;
- Patch management and updates for platform components;
- Periodic reports on availability and performance;
- Definition of backup procedures for all components of the platform;
- Real-time monitoring of all platform components, with the identification of problems and the management of the communication process (formal and/or informal) and categorization;
- Management of user IDs and profiles used in the management of the platform, and possible integrations with the customer's LDAP system; • Management of the keys and cryptographic certificates used in the solution:
- Management of the keys and cryptographic certificates used in the solution. Ideal candidates must have experience in managing complex infrastructures for medium and large customers, an in-depth technical knowledge of the technologies involved, ability to work in a team, an aptitude for troubleshooting and problem solving, interpersonal skills both internally and with customers, many years of experience in delivery, decision making, leadership and technical certifications (RedHat, Hyperscalers, etc.)
- Experience required: 3-6 years in Linux and AIX
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
