Technical Support

Location:

Job ID:

Date Posted:

Company Name:

Profession (Job Category):

Job Schedule: 

Remote:

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description:

Description:

Hitachi Rail is looking for an enthusiastic self-motivated Technical Support Specialist who thrives in a fast-paced environment. The successful candidate is comfortable performing a wide range of tasks from administrative to strategic. The position is based in Milan, IT.

About us:

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Mission:
Guarantee technical / specialist support for maintenance & assistance activities

Contribute to the achievement of specific and measurable objectives assigned related to assistance and maintenance under the coordination of more experienced resources

Accountabilities

• Provides technical / specialist support to the  site teams for problems related to the maintenance / assistance activities of competence
• Prepares and delivers technical training interventions for the benefit of site personnel or the customer
• Supports site personnel in solving particularly complex maintenance interventions
• Coordinates maintenance & assistance interventions of particular complexity at the site, in case of need
• Performs the troubleshooting, analyzing the malfunction and identifying the causes
• Performs the repair operation following the maintenance procedures
• Performs the functional testing of the system subject to the intervention
• Performs preventive maintenance interventions where required
• Fill in the fault report and the intervention form, entering them in the HRI information system
• Supports the maintenance / assistance technicians of decentralized firms
• Ensures compliance with workplace safety regulations for the part of competence
• Enter the rolling stock operating data on the company information system

Required Skills/ Knowledge

• Experience to perform the aforementioned accountabilities as dictated in section above

• Mechanical , Electrical technology/Associate Degree or equivalent technical background.

• Minimum 3  years working on railway or automotive projects in warranty or Maintenance role
• Previous work in the train transport system or automotive industry, as a system technician / integrator a plus
• Willing to take on big challenges with large-scale railway or automotive project
• Able to perform mechanical and electrical circuit engineering
• Ability to place mechanical and electrical systems into service
• Ability to interpret contract specification
• Ability to read, understand and interpret mechanical and electrical line drawing, schematics and cable plans

Desired Skills/ Knowledge

• Previous experience in the maintenance activities, in the railway or automotive field.
• Management of operation and maintenance processes
• Manage and guide assigned resources and suppliers in order to perform troubleshooting activities
• Knowledge and ability to use mechanical, electrical and electronic tools
• Ability to read and interpret HV-MV-LV functional diagrams
• Knowledge and ability to use mechanical equipment / tools
• Ability to read and interpret mechanical drawings and functional diagrams
• Knowledge of subsystems and mechanical and pneumatic equipment installed on railway rolling stock
• Availability to work on daily, night and holiday shifts, both in Italy and abroad
• Attitude to team working and relations with HR / customer / supplier technicians

Languages
English Proficiency

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

                                   We would be delighted if you would be one of our followers!        

              Have a glance at our LinkedIn page https://www.linkedin.com/company/hitachirail/

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at  https://www.hitachirail.com/careers.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail