With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better E-commerce experience to our users. We are looking for passionate and talented people to join our operations team. Together we can build an E-commerce ecosystem that is innovative, secure and intuitive for our users.
This role is based in our Milan office.
Responsibilities:
- Define the long-term vision and strategic roadmap for your category, setting direction and leading key cross-functional initiatives.
- Own the full P&L responsibility for your category, driving both topline and profitability.
- Leverage industry knowledge and your professional network to fuel category growth and success.
- Build and lead a high-performing team—hiring, developing, and coaching top talent.
- Identify, prioritize, and onboard new sellers, actively shaping the category's ecosystem on TikTok Shop.
- Drive end-to-end seller development by managing strategic relationships and optimizing their performance.
- Collaborate with internal teams—including operations, product, and marketing—to unlock seller potential and accelerate adoption of livestream and short video commerce.
- Operate effectively in a dynamic environment, navigating ambiguity, adapting to change, and influencing key stakeholders to enable strategic decisions.
- Break down complex problems, identify innovative approaches, and implement scalable solutions to drive long-term success.
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