Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
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The Operations Officer is to provide a high quality, customer driven service by efficiently and accurately addressing customers’ needs.
The Operations Officer is also responsible to handle any back office duties within the Operations Department which include
- Assist customers whenever they engage with the company by telephone or by email regarding any enquiries, troubleshooting problems and provide information regarding the organisation's products or services;
- Assisting with customer applications;
- Assist in the filing of merchant’s documentation;
- Assist with any back-office duties;
- Maintain and keep systems up-to-date with the merchants’ info;
- Liaise and work closely with other areas within the Company;
Skills / Abilities / Qualifications required
- O Level standard of Education
- Ideally possess a minimum of one year of experience in office duties;
- A good level of written and spoken English and Maltese;
- Proficient in MS Word and Excel;
- Ability to build and maintain good working relationships;
- Highly flexible with excellent organisational skills and customer service skills;
- Able to work on own initiative and prioritise workload;
- A good team player;
You can find our office is in Santa Venera, the job is on-site.
The successful applicant will be working 40 hours a week over a five day basis, from Mondays to Fridays. On the job training is provided to the chosen candidate.
Let´s apply to our position!
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.