Position
We are seeking a Personalize Product Technician to join our team. The resource will play a meaningful role in ensuring the highest quality standards across the production process.
Job responsibilities
- Liaises with Global Quality in order to set clear guidelines for what constitutes acceptable quality in materials and finished products;
- Works with suppliers to ensure raw materials and finished products meet necessary quality specifications;
- Supervises the manufacturing process to identify potential issues early on;
- Ensure the accurate Quality metrics management and monitoring, performing analysis & handle actions to improve the KPI results;
- Ensure all products align with relevant industry regulations and safety standards;
- Addresses customer complaints and feedback related to product quality;
Profile
- Previous years of work experience in the role (past experience in Luxury Goods manufacturing contexts is considered a plus);
- Excellent communications skills, dynamic and proactive approach and team-working;
- Proficiency with MS Office Suite;
- Process driven approach;
- Analytical thinking and structured problem-solving attitude;
- Proficient Italian and English, both spoken and written.
LORO PIANA
MAISON
Originally from Trivero in northern Italy, the Loro Piana family began trading wool in the early 1800s. In 1924, Pietro Loro Piana founded Ing. Loro Piana & C., the current company. Pietro’s nephew Franco took over in 1941, and after the war the firm began to establish its reputation as a supplier of premium wool and cashmere textiles for a growing haute couture industry, both home and abroad. In the 1970s, Sergio and Pier Luigi Loro Piana took up the reins, diversifying into luxury goods and developing an international retail arm. Now the world’s foremost cashmere processor, Loro Piana prides itself on sourcing the very finest, rarest raw materials the world has to offer, including unique cashmere from baby goats in northern China and Mongolia, vicuña from the Andes, extra-fine Merino wool from Australia and New Zealand and lotus flower fiber from Myanmar. The company draws on both time-honored traditions and state of the art technology to offer its discerning customers products that are renowned for their peerless quality. All of the company’s collections of ready-to-wear garments and accessories are made in Italy to the highest standards of craftsmanship and sartorial excellence.