REGIONAL SALES MANAGER USA & CANADA
Main purpose:
You will be the ‘ambassador’ of our unique collection of hotels. On a spirited and energetic manner you will sell and promote the Italian structures of Rocco Forte Hotels. Reports to: Regional S&M Director.
Main duties and responsibilities:
- Strategic management of a portfolio of accounts on the American market;
- Key Account management (travel agencies and tour operators);
- Organize and actively participate in American travel agents familiarization trips, site inspections, sales trips and road shows;
- Co-operation with the Global Sales Office Rocco Forte Hotels to define specific sales action plans;
- Analyse and evaluate market trends to identify new business opportunities;
- Planning co-marketing activities with American networks, airlines, tourism boards etc.;
- Build successful relationships that generate sales opportunities and promote the Italian
- Hotels of Rocco Forte Hotels in the assigned market.
We offer:
- Permanent contract according to C.C.N.L. Settore Turismo.
- Learning & development activities and career opportunities.
- Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the
- Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".
- Staff celebrations.
Competencies required:
- Managing Team Performance: Sets high standards for oneself and Team Members, provides guidance, development and takes corrective action in order to achieve consistently high levels of service.
- Personal Effectiveness: Adapts interpersonal style and skills so that high quality results are achieved. Modifies behaviour to accommodate for certain individuals, situations and different tasks.
- Personal and team development: Seeks opportunities to learn and to develop themselves and others in order to add value to the performance of the department and hotel.
- Business awareness: Understands the direct connection between day-to-day service delivery and how it impacts departmental, hotel and company success.
- Service excellence: Delivers service standards, which consistently exceed guest expectations.
- Technically skilled: Demonstrates and understands job requirements and displays the technical skills and knowledge required to perform job well and in line with the departmental SOPs.
Other requirements:
- Proven work experience (3-5 years) in a similar role. Experience in luxury leisure is a must;
- Experience in American market is a plus;
- Familiarity with social media and other professional networks;
- Excellent verbal and written communication;
- Excellent Microsoft Office (Excel, Word, PowerPoint) knowledge;
- Italian mother tongue and English at excellent level.
Workplace: Rome (Via Flaminia 53) or Florence (Via Calzaiuoli 7).
Please apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d.lgs. 196/03).