Including, but not limited to:
- Provide excellent customer service by responding to customer enquiries quickly and effectively
- Support Marketing Team in preparing and following-up marketing campaigns
- Implement customer retention activities for the Food Training EMEA unit
- Work with the Training Manager EMEA to develop annual calendar of course offering, communicate schedule and obtain commitment from trainers
- Liaise with trainers on the course schedule, training materials and delivery logistics: travel arrangements/virtual platforms and manage participants access – being a primary contact for them
- Pre-course delivery administration including inventory maintenance of training programs material; coordinate, prepare and dispatch the training material; and securely store assessments for all training courses
- Post-course delivery administration including certificate issuance and distribution/collection of learner surveys and trainer feedback forms
- Maintain websites and internal systems
- Assist the finance team with collect all the info for invoicing clients
- Hybrid role from NSF EU/UK office
- Previous administrative or customer service experience
- Fluent in English
- A good command of at least 2 of following languages is requested: Italian, French and Spanish
- Enjoys multi-cultural environments
- Ability to plan and organise multi-project activities
- Good interpersonal skills with an ability to work on own initiative
- Experience with Microsoft Office software, with the ability to learn different IT tools
- Is available to occasionally travel across Europe
- Is detailed and goal oriented
- Experience in events/training management would be advantageous
- Hybrid role from NSF EU/UK office
What NSF can offer:
In this role you will learn more about the exciting and growing industry of Food Safety, and you will have the opportunity to develop your skills working with a global organisation, working with colleagues and clients across multiple countries in the EMEA region.
Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF Employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency, will become sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.
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