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Academic and Office Assistant - Students Services at PoliMi, Milan

Area Consulting & Partners
Milan, Lombardia
23 luglio 2025

AREA Consulting & Partners

  • Ricerca e Selezione
  • Consulenza Risorse Umane
  • Sviluppo e Talent
  • Consulenza strategica e commerciale


Posizione:

Job description and tasks:

  • Walk-in office hours / office coverage as needed: phones, student inquiries & general assistance.
  • Processing immigration documents, assisting students in these areas: Visa/Questura letters, official documents, Permit of Stay applications and renewal where applicable.
  • Booking of classrooms, laboratories, lab safety tests, and preparation of schedules and liaison to PoliMi Administration for processing in this area.
  • Assisting students with the pre-matriculation, matriculation and registration for the PoliMi system
  • Assisting students with housing research and follow up as needed.
  • Regular communication with faculty and students via email/phone: all academic announcements, room and class changes
  • Liaison between FIT matters to various offices at the PoliMI i.e. logistics, students services, international office, housing offices, legal and bookkeeping
  • Social media scheduling and management
  • Assistance with travel bookings related to visiting administration and faculty
  • Assistance with programming, orientation, orientation booklet
  • Assistance with outreach for donations and industry visits
  • Assistance to the Resident Coordinator as needed

The candidate:

The candidate is adaptable, open-minded, patient, interested in a muti-faceted job, which involves different activities and abilities. He/She is willing to work in an international environment and has strong Intercultural competences andability to relate to a culturally diverse community


Requisiti:

  • Full proficiency in English and Italian (C1 level): written and spoken. Any other language is welcome but not required
  • Strong computer skills, including but not limited to Microsoft Word, Microsoft Excel, Adobe Reader
  • Demonstrate attention to detail and follow through
  • Ability to handle information of sensitive and confidential nature in the utmost professional manner
  • The candidate must be able to handle a variety of tasks with a degree of autonomy, as well as collaborate with colleagues and students.
  • Ability to create social media content
  • Availability to work flexible hours
  • Familiarity with Milan and its cultural and social aspects
  • Strong problem resolution skills
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