Academic and Office Assistant - Students Services at PoliMi, Milan

AREA Consulting & Partners

• Ricerca e Selezione
• Consulenza Risorse Umane
• Sviluppo e Talent
• Consulenza strategica e commerciale

Posizione:

Job description and tasks:

• Walk-in office hours / office coverage as needed: phones, student inquiries & general assistance.
• Processing immigration documents, assisting students in these areas: Visa/Questura letters, official documents, Permit of Stay applications and renewal where applicable.
• Booking of classrooms, laboratories, lab safety tests, and preparation of schedules and liaison to PoliMi Administration for processing in this area.
• Assisting students with the pre-matriculation, matriculation and registration for the PoliMi system
• Assisting students with housing research and follow up as needed.
• Regular communication with faculty and students via email/phone: all academic announcements, room and class changes
• Liaison between FIT matters to various offices at the PoliMI i.e. logistics, students services, international office, housing offices, legal and bookkeeping
• Social media scheduling and management
• Assistance with travel bookings related to visiting administration and faculty
• Assistance with programming, orientation, orientation booklet
• Assistance with outreach for donations and industry visits
• Assistance to the Resident Coordinator as needed

The candidate:

The candidate is adaptable, open-minded, patient, interested in a muti-faceted job, which involves different activities and abilities. He/She is willing to work in an international environment and has strong Intercultural competences andability to relate to a culturally diverse community

Requisiti:

• Full proficiency in English and Italian (C1 level): written and spoken. Any other language is welcome but not required
• Strong computer skills, including but not limited to Microsoft Word, Microsoft Excel, Adobe Reader
• Demonstrate attention to detail and follow through
• Ability to handle information of sensitive and confidential nature in the utmost professional manner
• The candidate must be able to handle a variety of tasks with a degree of autonomy, as well as collaborate with colleagues and students.
• Ability to create social media content
• Availability to work flexible hours
• Familiarity with Milan and its cultural and social aspects
• Strong problem resolution skills