Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know that every moment matters when it comes to cancer diagnostics. When you come to work, you’re helping develop solutions that enable accurate diagnoses to turn anxiety into answers. Join our diverse, global team of talented people, and be inspired to grow every day.
Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.
The Application Consultant for Leica Biosystems is responsible to deliver first class technical applications support and training, perform demonstrations of Leica Biosystems Instruments and reagents, with promotion and sales of the LBS product portfolio.
The ultimate objective is, to support customers throughout the entire customer journey whilst growing core reagent and product sales through market intelligence.
The Application Consultant will provide applications support and training of Leica Biosystems instruments to customers in their defined territory, ensuring Leica Biosystems products have maximum “uptime” through optimization of reagents and systems and therefore retain customers to generate reagent order intake.
The role will work in close conjunction with the entire (local) Leica Biosystems team to provide optimal customer support, tender responses, sales growth and margin. The role will assist in increasing market share through effective promotion and selling efforts and by defending achieved market share against competition.
This is a full-time, permanent position, part of the Field Applications team based in the Naples area, with a fully remote work arrangement.
The role requires approximately 50% field presence.
You will be part of the Italian Application Consultant team and report to the SEM Advanced Staining & Application Consultant Manager, responsible for application support in the Campania–Puglia area, with occasional travel to other Italian regions as needed.
If you thrive in a dynamic, cross-functional, and supportive environment and want to help build a world-class field application organization—read on.
Key Responsibilities
- Provide application support, with a commercial awareness, to customers as required including in-field troubleshooting of application problems and diagnosing rudimentary hardware and software failures
- In collaboration with the entire local Leica Biosystems team, provide on-site pre-sales technical support to drive high-value sales opportunities, including customer-facing technical visits and instrument demonstrations.
- Support the development of strong customer relationships and ensure continued satisfaction and loyalty.
- Provide qualified support to the Customer Care and Tender Office in the preparation of technical documentation and the precise coding of IVDR-compliant products for inclusion in healthcare tenders within the assigned territory.
The essential requirements of the job include:
- Commercial awareness
- Excellent communication skills, including the ability to deliver presentations and conduct training sessions for diverse audiences
- Educational background in scientific disciplines
- Full professional proficiency in Italian and a good command of English
- Proven problem-solving skills, with the ability to analyze complex situations and implement effective solutions
- Strong team-working skills, with the ability to collaborate effectively in cross-functional and multicultural environments
Preferred Qualifications
- Previous experience in multinational companies
- Familiarity with pathology laboratory environments
At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
