Position Snapshot
- Nespresso Italy
- Permanent Contract
- At least 1 year of professional experience in Logistics or Supply Chain Master’s Degree, specialization in Management Engineering
- Fluent Italian and English
Position Summary
In this role you will manage B2B after sales operations and related logistic network together with Nespresso Logistics Team and third-party logistics providers. The goal is providing outstanding after sales services to our B2B customers, meeting quality standards, maximizing process efficiency and minimizing costs.
A day in the life of a Logistics Expert
- Ensure Safety & Compliance at warehouse level
- Establish efficient inventory management process with our B2B Service Partners
- Manage third-party logistics providers focusing on performances and promoting a continuous improvement approach, with the responsibility of leading efficiency projects and managing daily operations
- Create effective relationships and efficient communication flows with internal stakeholders and external suppliers
- Analyze KPIs to highlight issues, trends and improvement areas, in order to guarantee Nespresso Supply Chain targets achievement
- Lead regular Operational Reviews with external suppliers to create and monitor projects and action plans
- Support the team with analysis and reports, aggregating data from multiple sources and managing large amounts of qualitative and quantitative information to provide action-driven insights
- Promote innovation, identifying market trends and opportunities and managing their implementation in our operations network
- Proactively collaborate with all Nespresso Logistics Team in order to guarantee full alignment and efficiency among the entire Supply Chain
What will make you successful
- 1 year of professional experience in Logistics (preferably in E-Commerce business)
- Master’s degree, specialization in Management Engineering (preferably Supply Chain)
- Experience in third-party logistics management (80% gestione fornitori esterni)
- Positive forward-looking approach, problem solving attitude
- Data-driven and solution-orientation mindset
- Accuracy, attention to details and excellent work organization
- Excellent knowledge of Microsoft Office and good experience with BI tools
- Good communication and analytical skills
- English and Italian fluent
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