BOTTEGA VENETA Global Retail Operations Intern

Summary

Job Description

We are looking for a Global Retail Operations Intern to join our Retail Operations team in Milan.

How will you contribute?

As a Global Retail Operations Intern, you will support the execution of the Global Retail Operations strategy. Your key responsibilities will include:

• Ensure Omnichannel services’ best-in-class quality of service (e.g. animate omnichannel trainings, open and track tickets in collaboration with Kering Support, monitor omnichannel KPIs).

• Maximize new solutions adoption such as the new Retail app (e.g. design new checklists and communications, support end-users, collect feedback and propose action plans, monitor KPIs).
• Maintain the repository of Retail policies and guidelines, and propose updates by benchmarking competitors, drafting recommendation memos, and refining document formats.
• Manage the online presence of Bottega Veneta stores on search platforms (e.g. create new listings for stores openings, keep online contents up-to-date, design reports and share key insights). 
• Optimize data reliability and actionability (e.g. deliver reports (ex: Monthly Retail DOS report), help rationalizing the use of KPI dashboards, brief the IT team on new demands).

Who are you?

• Eligible for a 6-months curricular internship.
• Enthusiastic about luxury fashion and retail, prior in-store experience is a plus.
• Detail-oriented, proactive, with strong communication skills and natural empathy.
• Proficient in English (written and spoken).
• Skilled in Excel, Word, PowerPoint, and data analysis.

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

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