The Client Solutions Manager is a strategic solution-driver with a focus on driving revenue, advertiser education & advertiser satisfaction. This role is responsible for optimizing complex opportunities and using data and analytics to build consultative and technical solutions for our customers, providing business insights, driving revenue, advertiser education, and satisfaction through a consultative, data-driven approach.
Success in this position requires demonstrated consultative sales and analytical skills, a focus on client service and commercial acumen, and the ability to thrive in a dynamic, team-focused environment. You have the chance to play a protagonist role for Facebook, Instagram, WhatsApp, Wearables, Meta’s advertising solutions and the overall marketing/tech ecosystem.
This role will be located in our office in Milan, Italy.Client Solutions Manager, Consumer Packaged Goods (CPG) Responsibilities
- Identify, create, and implement marketing solutions grounded on achieving measurable business results for our clients
- Manage strategic marketing conversations with clients, agencies, and partners (media, creative, measurement partners, martech, etc.)
- Advise clients on media and creative strategy, planning, measurement and optimization of campaigns to deliver against Key Performance Indicators
- Use data and insights to guide strategy and implementation of Meta solutions against client's marketing objectives
- Manage internal account operations (revenue delivery, media recommendations, troubleshooting issues, optimization opportunities)
- Work and collaborate with a broad group of internal cross-functional teams, managing complex workstreams
- Experience working directly in marketing, media and/or consulting firms, and demonstrated leadership skills
- Solid understanding of customer marketing funnel and traditional/online marketing ecosystem
- Experience in Meta’s advertising solutions and other digital advertising platforms
- Experience to communicate, collaborate and work effectively in a team, with cross-functional teams and with multiple layers within the organization (internally and externally)
- Experience in managing complex projects and workstreams with minimal direction and a high attention to detail
- Experience and passion for working with numbers, analyzing large datasets and delivering actionable insights
- Ability to act as a consultant for partners, establishing meaningful relationships and driving clients to action
- Demonstrated experience with digital media platforms, advertising metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships)
- Effective and creative problem-solving and decision-making skills
- Consultative selling skills
- Ability to travel as needed for client and partner meetings
- Fluency in both Italian and English
- Experience with ad tech, working with data, knowledge of Python, SQL, and/or statistical packages a plus
Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
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