About Jumeirah & the Hotel:
Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.
Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 31 properties across the Middle East, Europe, Africa and Asia and employs over 9,000 colleagues, representing over 120 nationalities.
As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.
Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.
Sitting more than 300 meters above sea level, Jumeirah Capri Palace embodies the Italian Dolce Vita long associated with this exclusive blue island in the Gulf of Naples. The authentic and unspoilt village of Anacapri sets an impressive stage for the fresh and atmospheric hotel, framed by arches, vaults and columns reminiscent of an 18th century Neapolitan palace.
About the Job:
An opportunity has arisen for an IT Support Specialist to join Information Technology in Jumeirah Capri Palace. The main duties and responsibilities of this role:
- Supporting and assisting IT Manager in daily operations
- Advising colleagues and users on procedures and actions steps to take
- Adhering to IT standards deploy PC’s and Laptop’s on the Jumeirah Network
- Keeping user accounts up to date (creation, reset passwords) and maintaining accurate records of IT
- Providing support on various IT applications running on different devices used in the hotel, Micros application for all F&B outlets, Opera MS application for front office, Wi-Fi set-up in the hotel
- Ensuring service delivery and incident resolutions are met in accordance with service level agreements
About you:
The ideal candidate for this position will have the following experience and qualifications:
- Proficiency in spoken and written English
- Previous experience in IT hospitality industry, IT technician or System
- Inter-personal skills
About the Benefits:
- Colleague Food & Beverage discounted rates
- Reduced hotel rates across our properties globally
- Accommodation and parking facilities
- Colleague staff canteen
- Uniform laundry services
