Medical Education and Events Specialist

Assist in the planning, execution and reconciliation of logistic organization of events whether virtual, physical, or hybrid, sales & marketing meetings and congresses. Have an in-depth understanding of Events environment together with the skills and industry knowledge required to organize an event from A to Z. Also prepare events budgets, conduct research and analyze post-course activities. Support the design, facilitation and the implementation of education experiences for health care professionals.

• Organization of, and participation in, the development of meeting goals & objectives under the MedTech Europe guidelines and Zimmer Biomet Corporate Compliance program.
• Assist in planning for events and booth development for congresses
• Preparation of budgets (preliminary, working and final meeting budgets)
• Contract negotiations with hotels, conference centers, destination management companies, production companies, transportation companies, and other miscellaneous vendors.
• Manages technology vendor interaction for digital events deployment (sets up event, registration page); serves as the liaison between the customer, sales, marketing, medical education and the vendor to ensure that expectations are being met
• On-site execution focused on the Customer Experience.
• Ensure outcome of the meetings, as well as corporate events and congresses, align to Corporate Goals & Objectives.
• Develop event materials, manage food & beverage (F&B), Time & Events schedules (T&E), Arrival & Departures manifests (A&D manifests), Banquet & Event Orders (BEOs), housing lists and confirmation notices, HCPs process related requirements both internal and external.
• Effectively interface with a diverse group of internal and external personnel to include senior management, distributors, sales associates, customers, travel office and vendors.
• Manage post-event duties including invoice reconciliation, charge backs and expense analysis.
• Analyze the event’s success and prepare reports
• Working directly with surgeon educators, delegates, and the EMEA and local Marketing team to deliver the plan.
• Assistance with the administration of the Engagement Order process in Medispend system and financials with Hive9 system.
• Responsible for ensuring that all participants are selected, approved and registered through CVENT for all events
• Conduct accurate learning needs analysis to ensure appropriateness of instructional materials.
• Assist in assessing the instructional effectiveness of course formats and materials that are produced.
• Communicate frequently and effectively with various project collaborators and subject matter experts to ensure that goals and objectives are being fulfilled

Education

• Degree in commercial education or commercial apprenticeship preferably in the meeting and congress industry or other commercial industry or similar or other non-US equivalent certification.

Professional experience

• 3-5 years’ experience meeting and congress planning industry. A combination of education and experience will be considered.

Special expertise

• Must be proficient with commonly used software.
• Ability to establish assigned programs to ensure the maximum effectiveness of the organization’s efforts in achieving strategic goals

Languages

• Fluency in English is required and other languages an advantage

• Strong oral and written communication skills, particularly in English
• Excellent organizational and motivational skills
• Commitment to customer service and team-oriented management
• Excellent interpersonal skills, able to build rapport and influence all Zimmer Biomet customers, both internal and external
• Ability to manage and meet deadlines
• Must be enterprising, diplomatic, and proactive at solving problems
• Documented successful track record in an education management role
• Knowledge of business base, including hips, knees, extremities, F&A, Sports, Spine and Trauma is an advantage

30+ %

EOE/M/F/Vet/Disability