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Multilingual Customer Care Assistant (Internship)

Octorate
Città Metropolitana di Roma Capitale, Lazio
Full time
3 settimane fa

Company Description

Octorate is a leading all-in-one SaaS provider for the hospitality industry. Our mission is to democratize hotel technology, making powerful software accessible to every property worldwide.

Our comprehensive suite includes essential tools like a Property Management System (PMS), Channel Manager, and Booking Engine, alongside many other features designed to help hoteliers save time, reduce effort, and cut costs.

We believe in making technology simple. Octorate's products are easy to set up, intuitive to use, and affordable for structures of all sizes. We're driving an "informatics revolution" in hospitality, not through big leaps, but through a simple, friendly, and fast approach that empowers our customers without demanding significant economic or cultural shifts.

Job Description

Octorate, a leading software house dedicated to innovative solutions for the hospitality industry, is looking for a Multilingual Customer Care Assistant to strengthen our support team.

If you're a proactive problem-solver who thrives in a fast-paced environment and loves working with a global clientele, we want to hear from you!

In this role, you'll be the friendly and knowledgeable point of contact for our international users, ensuring they have a smooth and positive experience with our software. You'll tackle diverse inquiries, troubleshoot issues, and provide clear, concise guidance, all while contributing to our mission of exceptional customer satisfaction.

What you'll learn and do:

Qualifications

Essential Requirements (Applications will be automatically discarded if these are not met):

What will make you stand out:

Additional Information

Why Choose an Internship at Octorate?

 

Full Time In-Office position 

Mon/Fri 8 hours:
9.00 - 18.00.  (1h lunch break)
7.30 - 16.30   (1h lunch break)
12.00 - 21.00 (1h lunch break)

Internship Details:

€1300 per month, 6-month stage (internship) contract.
Successful completion of the internship may lead to a stable future position within Octorate.

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