Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team
National Account Manager (Hybrid)
Full time, Italy
In this role, you will be responsible for advising and driving the growth and profitability of the client's business with BCD Travel. You will establish and cultivate strong relationships with the influencers and decision makers of the assigned clients. This position supports and drives, in close collaboration with our Operations and Technology teams, the client's growth and travel management needs with BCD Travel.
As a National Account Manager, you will
- Build strong relationships at all levels within the client organization and become their credible partner for travel-related matters
- Ensure that BCD Travel is aware of any strategic changes within the client organization and recommend the formulation of a "best-fit" strategy
- Develop account plans through strong knowledge of the client's business strategy, goals, priorities, and key issues
- Improve profitability where possible through pricing adjustment, technology introduction, or any other upselling opportunities
- Strong partnership within the team and other departments to meet customer requirements
- Assist with ad-hoc projects as necessary and undertake any other reasonable duties as required
About you
- Prior travel management company or related business travel account experience desired
- Account management experience required
- Ability to act as a 'business owner' and own the growth/profitability of client portfolio
- Thorough knowledge of travel industry technology and business knowledge
- Excellent communication and presentation skills, with the ability to engage at all levels comfortably
- Highly proficient in spoken and written English
About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.
Your life at BCD
Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.
You’ll be offered
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected].
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