People & Culture Coordinator
JR-02592
People & Culture
Full time
Permanent
Mandarin Oriental, Lago di Como
Key Responsibilities
Talent Acquisition
- Coordinate end-to-end recruitment activities including job postings, screening, interview scheduling, and reference checks.
- Support hiring managers in identifying and attracting top talent aligned with the company’s culture and values.
- Maintain and update applicant tracking systems and recruitment reports.
- Collaborate on employer branding initiatives and partnerships with hospitality schools and universities.
HR Administration
- Ensure all employee records are complete, accurate and compliant with legal and internal standards (e.g., signed contracts, ID documents, policy acknowledgements).
- Prepare and process HR documentation including new hire forms, internal transfers, promotions, and terminations.
- Liaise with Payroll to ensure timely submission of employment changes.
- Maintain and update probation review tracking and ensure timely follow-up with relevant managers.
- Manage administrative processes related to employee benefits.
Colleague Engagement & Internal Communication
- Design communication materials for internal use (e.g., posters, presentations, newsletters).
- Assist in organizing employee events and recognition programs in collaboration with the HR Manager.
- Prepare monthly reports including starters, leavers, promotions, and transfers.
Compliance & Projects
- Support compliance with local labor law and corporate HR policies.
- Assist with internal audits of personnel files and HR documentation.
- Contribute to ad hoc HR projects and initiatives led by the Director of People & Culture.
Ideal Candidate Profile
- Previous experience in Human Resources, preferably in a generalist or recruitment-focused role.
- Experience in luxury hospitality is highly desirable.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Excellent verbal and written communication skills in both Italian and English.
- Strong organizational skills and attention to detail.
- Proactive, collaborative, and committed to delivering an exceptional colleague experience.
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