29 July, 2025
- Commercial
- Italy, Italy
- Full time
- Remote
What you will do on your journey with WebBeds.
We are seeking a dynamic and commercially astute Regional Team Manager North Italy to lead and develop a high-performing contracting team across one of our key markets. This strategic role combines hands-on hotel contracting with people leadership and is instrumental in driving revenue growth, optimizing regional performance, and delivering best-in-class partnerships with suppliers. The successful candidate will foster a culture of excellence, innovation and accountability, ensuring both personal and team targets are met while strengthening the company’s hotel portfolio in Northern Italy.
In this role you will:
- Manage a team/unit within the specified region comprising of Contracts Managers and Product Managers
- Ensure the team deliver results and achieve targets in accordance with departmental and company KPI’s and objectives.
- Build, grow and nurture Best in class team/unit
- Monitor and evaluate the region’s performance against targets by identifying trends and opportunities
- Contract a personal hotel portfolio; secure best possible rates, conditions, and inventory with suppliers, achieve targets in a specified number of hotels within the designated area of responsibility
- Undertake projects as required on behalf of the Contracting arm of the Purchasing Dept.
Key Responsibilities.
- Lead and manage the unit, ensuring all team members achieve company KPI’s and objectives through monitoring performance, encouraging feedback, innovation, and proactivity in an effective manner.
- Conduct regular one-to-one meetings: Within the team/unit and with the Director of Contracting Italy
- Involvement in department’s recruitment process as required
- Ensure team/unit is conversant with key procurement requirements in the region (channel managers, connectivity, sales, loading, ops etc.)
- Have team/unit take ownership of commercial relationships with hotels, liaising closely with other departments (broadly “Reservations”, “Sales”, “Revenue”, “Accounts”) as opportunities arise.
- Effective internal communication with other departments, i.e. promote and highlight successful contracting campaigns and highlight potential destination-oriented issues, as and when appropriate/required.
- Deputise in the absence of the Director of Contracting
- Meet targets in accordance with annual departmental and company KPI’s and objectives.
- Negotiate and agree competitive contracts meeting company requirements in terms of rates, allocations, commissions, override agreements and other key contracting criteria in the designated areas
- Analyse production volumes to ensure adequate inventory in line with destination targets
- Maximise contract performance by negotiating tactical and special offers
- Schedule and undertake in the year contracting trips for renewals and new hotels in line with personal targets
- Provide suggestions/advice to the Pricing and Revenue team to maximise profit margin when needed
The skills we would love to see in your suitcase.
- Aptitude for leading and motivating a team with ambition to succeed
- Ability to delegate competently
- Target driven mentality
- Able to communicate internally and externally in an effective and in a timely manner
- Competent in managing expectations
- Minimum 5 years’ hotel contracting experience and team management
- Strong negotiation skills; pro-active team leader
- Well-developed written and verbal communication skills (internal and external) in both Italian and English
- Accurate with attention to detail
- Able to develop, and maintain, strong and trusting relationships with hoteliers and colleagues
- A solid working knowledge of Microsoft Word, Excel and Outlook
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