This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
Summary:
Reporting directly to the WEU Training Assoc. Director and in dotted line to the HST Leadership Team, the WEU HST (PSS/GSS) Training Manager provides Product, Therapy and enables sales training to the regional Commercial Teams, Marketing teams, and all other selected functions.
Role Responsibilities
- Raising Commercial Excellence in the regional organization by designing and implementing a full portfolio product and therapy training curriculum.
- Facilitate sales training either directly or as management of external suppliers.
- Develop and organize focused initiatives to assess competence and measure impact of the training curriculum as part of a certification process.
- Working closely with senior stakeholders in the commercial teams to define & deliver effective learning & development solutions enabling commercial teams to implement marketing & sales strategy.
- Meet aligned business goals as part of the Commercial Excellence offering.
- Content innovation and development for product launches, providing guidance to the regions to ensure that programs are implemented effectively and in alignment with business needs.
- Working with regional/global marketing to integrate product and therapy training with practical selling skills into product launch planning and execution.
- Working closely with the countries to identify local trainers, set priorities, develop implementation plans and execute those plans for the marketing and customer-facing teams
- Work with other businesses Training Mgrs. to create and adhere to business training process and scheduling.
- Attend international meetings with divisional Leadership Team members and Training Team whenever required, to align on training needs, collect/provide feedbacks, present the achievements and upskill/share best practices with other Training Mgrs. in the organization.
- Blend remote and in person international training classes as it best fits the training purposes.
- Design and arrange international hands-on training experiences on portfolio products.
Essential Duties and Responsibilities:
- Provide professional learning expertise to drive a culture of Commercial Excellence through Advanced Surgery portfolio training.
- Lead the adoption of effective commercial L&D solutions through comprehensive BU training curriculum.
- Publicize and deliver BU training calendar of events to educate new starters and ensure safety, confidence and competence in the field.
- Improve quality standards for commercial L&D interventions through setting clearly defined standards & measuring all interventions against these standards.
- Identify regional and country product and therapy training needs and source / design / deliver solutions to meet these needs.
- Evaluate effectiveness & sustainability of commercial L&D interventions.
- Work with the global and regional commercial teams to deliver training programs linking knowledge with skills to achieve consistency and enhanced outcomes.
- Implement “Best in class” training programs that significantly raise the level of product, therapy, sales skills, account management, marketing skills in the commercial organization.
- Work closely with Regional/Global BU Marketing to develop materials that translate into powerful sales tools.
- Create / deliver train the trainer programs to ensure consistent training delivery & implementation across the region.
- Establish as a member of Global and Regional product launch teams to address training requirements and commercial effectiveness needs
- Coordinate local Field Trainers activities across the region and facilitate best practice sharing among the group.
- Support the design and implementation of BU digital solutions as well as the integration of all solutions into the company’s Learning Management System.
Qualifications
- Relevant L&D qualification preferred, with experience in a commercial environment including but not limited to Learning & development management, Training Needs Analysis, Design & delivery of training programs / interventions and blended learning solutions
- Fluency in English is mandatory and knowledge of other European languages advantageous.
Education and/or Experience
- Bachelor’s degree required in a Business or science related discipline.
- Previous sales experience (3+ years) in healthcare industry is required.
- Previous people, product or process management experience is required.
- Previous experience in European / International positions or involvement in international projects is desirable.
- Previous Marketing or Medical Affairs experience is considered a plus.
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
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