Client Solutions Manager - Global Business Solutions - Southern Europe

TikTok
Milan, Lombardia
1 giorno fa

Responsibilities

The Client Solutions team is responsible for campaign execution and success, working closely with the Brand Partnerships team to deliver best-in-class service to clients. The team collaborates with leading agencies and automotive brands in Italy to educate and inform them about the exciting evolution of TikTok as a marketing platform. - Educate Finance & Government brands and ecosystem partners (media agencies, creative agencies, consulting firms) on TikTok’s marketing solutions and measurement capabilities. - Develop media strategies, planning, and execution to ensure campaign success aligned with business goals. - Support the Brand Partnerships Manager and Industry Activation Strategist in pre-sale research, strategy development, and pitch preparation. - Define and oversee measurement strategy, tracking, and results delivery. - Manage and grow post-sale partner relationships with brands and agencies, ensuring strong engagement and business growth. - Present findings and insights in a consultative manner to partners and collaborate with internal teams to provide a holistic solution. - Monitor and analyze ad campaigns to identify optimization opportunities for improved performance and scalability. - Work directly with product and engineering teams to troubleshoot partner issues on the platform. - Conduct regular business reviews and take a consultative, long-term approach to building strong relationships with partners, in collaboration with the Brand Partnerships Manager.

Qualifications

Minimum Qualification(s) - Experience in digital marketing or account management in Finance & Government brands, agencies, or ad tech. - Proven track record in managing campaigns across digital platforms and ad tech solutions. - Full-funnel advertising campaign experience, including performance marketing. - Strong understanding of the digital landscape and a passion for social media and entertainment. - As this role is focused on the Southern Europe markets, you will be presenting and leading using the Italian language. Full business fluency in Italian is essential for this roles success. Preferred Qualification(s) - Detail-oriented with exceptional organizational skills. - Ability to coordinate multiple stakeholder interests and requests simultaneously. - Experience in client-facing roles and ability to engage C-Level stakeholders. - Experience in managing highly structured business environments. - Deep understanding of measurement solutions and how to leverage them to prove TikTok’s value to clients. - Finance & Government industry knowledge is a plus.

Job Information

About TikTok


TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us


Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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