IT Technical Solutions Manager
Department: IT Development/Support
Employment Type: Full Time
Location: Milan 4905
Reporting To: Josh Gants
Compensation: $135,000 - $145,000 / year
Description
IT Technical Solution Managers are supervisors for a team of technical staff building, supporting, and maintaining technical solutions that support business operations. They are responsible for assisting in the technical strategy and planning as part of the technology solutions leadership team and mentoring staff to promote a culture of excellence and leading the team to align with IT and company direction.Key Responsibilities
Essential Functions:- Provide day-to-day management support for a team of software developers, solution architects, systems analysts, and related technical roles.
- Cultivate a high performing team by building skills through coaching, mentoring and ongoing training and development.
- Select, develop, and evaluate team members to ensure effectiveness and alignment with current and future goals and initiatives.
- Contribute to architecture, implementation, and support decisions.
- Provide hands-on support to team when necessary.
- Participate in solution design / reviews and contribute to team and personal learning.
- Assist in recruiting and onboarding new team members.
- Participate in review meetings to determine status, identify problem areas, and suggest corrective actions.
- Assist in high priority escalations.
- Leads team in adopting new processes and tools for improving the team's execution and overall productivity.
- Mentor team to utilize best practices on designing, developing, testing, and implementing technical solutions. Ensure that corporate policies related to these initiatives are upheld through the solution development cycle.
- Keep abreast of industry leading practices, trends, and technologies and assist in planning to use those to drive innovation and improvement.
- Assist in planning strategic initiatives to meet short- and long-term company goals through solution development.
Job Qualifications
Education/Certifications:- Bachelor’s degree in business, management information systems, or related IT discipline or equivalent job experience.
- 8 or more years of experience developing technical solutions through software configuration or development with a minimum of 2 years in management or lead role or equivalent leadership experience
- Flexibility and ability to adapt to changing conditions.
- Strong attention to detail.
- Ability to work well independently and as part of a team.
- Excellent written, verbal, and interpersonal communications skills.
- Ability to multitask and prioritize in a dynamic environment.
- Ability to “think outside the box” to develop innovative solutions and ways of working.
- Strong troubleshooting and analytical skills.
- Ability to build relationships with team members and stakeholders.
- Knowledge of strategic planning (goals, strategies, and initiatives).
- Excellent leadership and mentoring skills.
- Microsoft.NET Technologies
- Dynamics 365 Finance and Operations
- Software development lifecycle, Agile/Scrum, and DevOps CI/CD
- Software architecture
- OWASP Top 10 vulnerabilities and mitigations
- Azure and other cloud-based systems
Benefits
- Medical, Dental, Vision, and Life Insurance
- Flexible Spending Accounts (Medical and Dependent Care)
- 401(k) Plan with Company Match
- Generous Paid Time Off
- 10.5 Paid Holidays
- Career Development Opportunities