Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
Position Overview
The Account Manager is responsible for developing and executing strategic sales plans to bring Diebold Nixdorf (DN) products and services to market. This role focuses on driving revenue growth by identifying and closing new opportunities within existing customer accounts. As an Account Manager, you would lead customer negotiations to achieve win-win outcomes and leverages deep knowledge of DN solutions and customer business needs to craft tailored, value-driven proposals. Building and maintaining strong relationships across a diverse customer base, the Sales Manager ensures clients maximize the benefits of DN offerings.
- Responsible for customer account management for key accounts within a country or area.
- May support more senior Account Managers with management of large accounts.
- Develops customer relationships as a trusted advisor, providing business and product expertise and exceptional customer support.
- Educates customers on DN products, services and innovations.
- Solicits customer feedback and works internally key stakeholders to manage any issues.
- Proactively meets with customers to review service levels.
Must have
- Bachelor's Degree or equivalent work experience required.
- Minimum of 4-6 years of relevant experience or equivalent combination of education and experience in sales, account management, and/or new business development.
- Proficient in all MS Office products with an emphasis on Excel, PowerPoint, Word and Teams.
- Good business English skills (Written and spoken).
Nice to have
- Comprehensive knowledge of Retail Store or Banking Branch procedures and the utilization of technology within the environment. Strong Knowledge of retail or banking operations and tech usage.
- General knowledge of Diebold Nixdorf products and services is a plus.
- Experience in Software/Service solution sales is preferred.
- Proven success in high quota sales roles
- Consultative sales experience with complex solution design is desired.
- Excellent communication, presentation, strategic planning, problem solving and critical thinking skills.
- Strong relationship-building skills across all organizational levels.
- Proficient in all MS Office (Excel, PowerPoint, Word and Teams)
- Experienced with CRM tools like Salesforce
- Willing to travel up to 50% of the time
#LI-PM1 #LI-Hybrid
Why should you join Diebold Nixdorf?
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations
