About us:
Flutter, the world’s largest online sports betting and iGaming group listed on the London and New York stock exchanges, is home to the Southern Europe & Africa (SEA) region, featuring iconic brands like Sisal and PokerStars, a globally loved brand that embodies innovation and ambition, with significant growth potential in a dynamic market.
What you’ll do:
- Support budget planning and management activities, including breakdown, monthly phasing, reforecasting, and spend monitoring in collaboration with the Finance team.
- Monitor the performance and progress of all CVM initiatives, ensuring alignment with commercial goals. Maintain and develop dashboards, performance trackers, and weekly/monthly reports across KPIs such as revenues, UAP (Unique Active Players), ARPU, retention, and reactivation uplift.
- Provide reports and active support for strategic business decisions, including revenue opportunity sizing, ROI estimation, and forecast modelling for new initiatives.
- Coordinate internal reporting across the CVM team, business updates, and structured documentation for relevant stakeholders.
- Collaborate closely with all CVM vertical and channel teams (Casino, Sportsbook, ATL, BTL) to ensure consistency, identify misalignments, and support strategic trade-offs.
- Partner with BI and Analytics teams to implement a test-and-learn approach across promotional initiatives. Continuously iterate, scale successful strategies, and sunset underperforming activities to maintain innovation and campaign efficiency.
- Drive operational efficiency to enable fast and effective CVM execution. Act as second-level support for Customer Care, handling escalations and resolving issues related to promotional activities swiftly and professionally to ensure a seamless player experience and high customer satisfaction.
What you’ll bring:
- 5+ years of experience in strategy, business planning, consulting, or performance monitoring roles, ideally within the digital, gaming, or e-commerce space.
- Strong understanding of commercial dynamics and promotional mechanics in the online gaming industry, particularly around player incentives and "generosity" strategies.
- Excellent cross-functional coordination skills, with the ability to manage multiple stakeholders and align diverse priorities.
- Analytical mindset with the ability to extract insights from performance data and translate them into business recommendations.
- Highly organized and methodical, with strong attention to detail and a process-driven approach.
- Strong proficiency in Excel, with hands-on experience in building reports and dashboards; familiarity with data query languages (such as SQL) is a valuable asset.
- Excellent PowerPoint and presentation-building skills, with a demonstrated ability to translate data into clear business recommendations for senior stakeholders.
- Fluent in both English and Italian.
Why choose us:
- Permanent Contract with Hybrid Work.
- Meal Allowance.
- Supplemental Health Insurance.
- The option to join our company Share Saving Scheme.
Choose us also for:
- An inclusive work environment and participate in all our initiatives focused on Diversity & Inclusion;
- Well-Being Support: online meditation courses, medical online service and counselling with the help of certified psychologists and coaches;
- Learning and Development: access a platform full of training courses, join workshops, conferences. Exploit our FlexiLearning program, which allows you to dedicate at least 4 working hours per month for your professional growth;
- Parental Leave Packages: additional support for you, children and financial aid for mothers;
- Volunteering during your working hours.
Much more about us:
- Have a look at our amazing blog Inside. Hear directly from our employees at the following link: Inside
- Reviews and comments from our Glassdoor and Indeed pages. Put yours!
Equal Opportunity
Flutter is an Equal Opportunity Employer. Diversity and Inclusion are fundamental values for us. We welcome any candidate without distinction of age, culture, religion, ethnicity, sexual orientation, gender identity and expression.
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