About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An urban retreat steeped in historic beauty. Stroll the city’s biggest private garden – a tranquil haven of statues, fountains and centuries-old trees – or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence.About the role
At Four Seasons Hotel Firenze we are looking for a passionate F&B Intern who will gain valuable knowledge about food and beverage products and service methods. This position will be trained in delivering the highest level of service while being involved in cross training in different Food & Beverage outlets (n.2) of the Hotel. The F&B intern will be exposed to a luxury environment and experience different types of services at various events, learn how to welcome and acknowledge all guests according to company standards and procedures.
What you will do
Clear, clean and set-up tables, chairs, linens, china, glass and silver for service in an unobtrusive manner.
Polish silverware, refill condiment containers and crumb tables.
Stock linens, china, glass, silver, and food items for service; assist in preparation of smaller items such as toast, soup, or beverages.
Breakdown, clean and set-up buffets and food stations.
Deliver food from kitchen to the guest ensuring accuracy and timeliness.
Greet guests, provide water, bread and butter service conforming to Four Seasons standards of excellence for quality, professionalism and friendliness.
Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
Develop and present a project work to reinforce training.
What you bring
Education: High school education or equivalent experience.
Skills and Abilities:
Must possess excellent personal presentation and interpersonal skills, an outgoing personality and a can-do approach to any request.
Must have a flexible approach and team spirit.
Reading, writing and oral proficiency in Italian and English.
This position requires the ability to lift equipment, carry and balance trays.
Travel required: None.
What YOU can expect:
Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of: the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us.
The benefits offered by Four Seasons Hotel Firenze include:
Free work clothes with dry cleaning available
Quality meals at our Employee restaurant
Employee discounts in our Four Seasons outlets and other suppliers in town
Access to the Wellbeing hotel program
Excellent Training and Career Development opportunities
Opportunities to build a successful career with global potential
Schedule & Hours:
This position is based at the Four Seasons Hotel Firenze and the contract is full time internship.
You must possess the legal right to work in Italy at the time of application.
