Italy E-commerce Intern

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Lavazza, founded in Turin in 1895, is an Italian coffee company owned by the Lavazza family for four generations. As one of the world’s leading coffee roasters, the Group is now present in over 140 countries through subsidiaries and distributors. Lavazza employs more than 4,000 people globally and recorded revenues of over €2 billion in 2021.

We are currently looking for a candidate to join the Sales Department within the Italy & Switzerland Business Unit as a Business Support Intern for our E-commerce channel.

You will have the opportunity to collaborate with various departments, acting as a cross-functional support between the Sales, Customer Service, Logistics, and Accounting teams.

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�� Main Responsibilities:

You will be involved in order review and management activities, specifically supporting these activities:

• Manage customer bank transfers and account statements using SAP, and update the Excel master database according to specific instructions from Customer Service
• Amazon order flow management: Check and modify incoming orders in the SAP dashboard and perform a double check on the Amazon Vendor Central portal
• Communicate any discrepancies in pricing and lead times
• Coordinate and interact with Logistics and Sales teams regarding missed deliveries and/or unloading appointments
• Verify and monitor the presence of ASN (Advanced Shipment Notification) on orders and liaise with IT for issue resolution
  
  

�� Requirements:

• Availability for a six-month full-time internship starting in September 2025
• A degree in Management Engineering, Business Administration, or Economics
• Advanced knowledge of Microsoft Office, especially Excel and PowerPoint
• Excellent command of the English language
• Reliability, proactivity, and strong teamwork skills

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✨ What We Offer:

• Monthly compensation
• Flexible working arrangements
• Opportunity to work in a dynamic and international environment
• Free meals at our company canteen
• Access to our corporate gym
• And of course… free coffee!
  
  

��Location: Nuvola HQ (Via Bologna 32, #Turin)

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