Job responsibilities
Sales Associate (he/she)
Givenchy, the epitome of audacity in luxury fashion, invites you to join as Sales Associate . Immerse yourself in audacious collections and deliver personalized shopping experiences defining Givenchy’s legacy.
LOCATION Outlet McArthurGlen Serravalle Scrivia
TERMS temporary contract - Full time
STARTER DATE July 2025
YOUR MISSION AND ROLE
As a Sales Associate within our luxury universe, your role is essential in ensuring an exceptional experience for our clients and representing the brand with elegance. Your missions include:
- Client Engagement :
- Warmly welcome local and international customers entering the store, creating a welcoming and luxurious atmosphere.
- Be customer-centric! Provide personalized service by understanding each customer's needs, preferences and style.
- Build and maintain lasting relationships with customers, fostering long-term loyalty through storytelling by providing a rich narrative behind each collection. Track customer preferences and past purchases to provide personalized recommendations.
- Showcase of Collections :
- Present Givenchy’s audacious collections with passion, sharing the brand’s history and unique design elements.
- Guide clients through our range of products, highlighting the distinctive elements of each item.
- Assist in creating captivating displays, ensuring a visually compelling in-store environment.
- Embrace a results-oriented culture:
- Actively work to achieve and exceed sales targets set by the management.
- Identify additional sales opportunities by understanding the specific needs of clients.
- Enhancing the Brand :
- Embody the brand image by adhering to the specific dressing and behavior standards of luxury.
- Contribute to maintaining the upscale atmosphere of the boutique.
- Stay informed about the latest trends in the luxury and fashion industry.
- Team Collaboration :
- Work closely with the team (including Stock team!) to ensure consistency in customer service and product presentation.
Profile
- Previous Experience: 2/3 years experience on a similar position, within luxury/fashion retail or a demanding customer-centric environment .
- Soft Skills: Strong interpersonal and communication skills, with a keen ability to empathize with customers.
- Language Proficiency: Very good Italian and English language skills.
- Passion: Genuine passion for fashion and a deep understanding of Givenchy’s brand identity.
- Commitment to Givenchy’s brand identityYou want to be an ambassador of an audacious Maison.
You are passionate about fashion and the client experience.
You thrive in a dynamic environment, finding versatility and autonomy to be stimulating rather than intimidating.
You are a team player, but you are also individually driven by a strong entrepreneurial spirit and a resilient attitude.
You are a challenger and a perpetual work in progress.
You excel in test and learn situations, always striving for improvement and a willingness to do things differently.
Additional information
OUR ENGAGEMENT / WHAT WE OFFER
We believe in our talents and are committed to supporting and developing them throughout their careers. When you join Givenchy, you become a part of a luxury house that is a member of the LVMH Group, which comprises 75 luxury houses and boasts a robust HR culture:
- We support your career development within the House and career growth within the LVMH Group.
- We ensure the enhancement of each individual's skills and facilitate regular professional development discussions.
- We provide health insurance, access to LVMH private sales, and other benefits.
- We offer two days of home-office per week. We develop Corporate Social Responsibility reinforce the positive environmental and social impact.
GIVENCHY is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.
We invite you to learn more about the creator of Givenchy Maison, Hubert de Givenchy, by visiting this [ link ] and to find inspiration in the latest videos from Givenchy [ link ].
“At Givenchy, it’s never about the perfect resume, it’s about the perfect energy”
Givenchy CEO, Renaud DE LESQUEN
