Lookout, Inc. is a globally recognized cybersecurity leader delivering advanced protection for the most vulnerable element of any enterprise security strategy — human error and manipulation. Cloud-native by design, the Lookout platform offers rapid, scalable deployment and simplified security operations, defending the frontline of human-centric attacks—the mobile device.
Attackers now target the human element more than ever, with mobile devices providing the most direct path to their victims. Using social engineering techniques that exploit basic human instincts like trust, curiosity, and urgency, they deceive users into revealing sensitive credentials, allowing them to slip past legacy security solutions.
Lookout Endpoint Detection and Response (EDR) continuously monitors mobile endpoints for signs of human-centric attacks, as well as traditional malware, software vulnerabilities, and other anomalous activity. It uses advanced threat detection techniques, including artificial intelligence (AI) and behavioral analysis, to identify threats before they escalate across the enterprise.
Learn more at www.lookout.com and follow us on the Lookout Blog, LinkedIn, and X.
Lookout is an integrated endpoint-to-cloud security company. Our mission is to secure and empower our digital future in a privacy-focused world where mobility and cloud are essential to all we do for work and play. We enable consumers and employees to protect their data, and to securely stay connected without violating their privacy and trust. Lookout is trusted by millions of consumers, the largest enterprises and government agencies, and partners such as AT&T, Verizon, Vodafone, Microsoft, Google, and Apple.
About the role
At Lookout, the Technical Sales organization is responsible for taking our leading enterprise solutions to market, winning new customers and developing our partner ecosystem. As a Sales Engineer you will be an integral part of the territory sales team, with joint responsibility for executing on the go to market plan in order to exceed revenue targets. You will be responsible for growing and maintaining our customer base, developing our partner ecosystem and advocating internally for regional needs. Successful candidates will be results-oriented, self-directed and strategic in their approach. You will have already successfully supported software pre-sales into the enterprise market, preferably in start-up or high growth environments. You are experienced in working directly with enterprises and through channel partners and have solid contacts within the security technical community. You have a successful track record as a sales engineer, with evidence of solving complex technical customer challenges and bringing value to your customers. You will be an advocate, working to support your customers for renewal and expansion. You will provide feedback to the product and engineering groups based on customer requirements. You know how to ensure that your customers' needs are conveyed across the organization, while primarily safeguarding the interests of your own company.
What Will You Do?
- You will be responsible for technical pre-sales in Italy, working directly with our prospects, customers and partners
- You will support Lookout customers and partners in specific pre-sales activities - solution overviews, demos, workshops and PoCs
- As part of the Italian regional team, you will help to plan and deliver demand generation activities - webinars, training sessions and assisting at industry conferences and events
- You will build your security knowledge and establish yourself as a thought leader for mobile endpoint security
- You will work collaboratively with Lookout’s Support and Customer Success teams in the region to drive successful customer deployments and ensure high levels of customer satisfaction
- You will help respond to customer requests for information and build winning proposals in a timely and professional manner
- You will communicate customer requirements and competitive data, including feature needs, and value proposition to the product and marketing teams and senior management
- You will provide input to Technical Sales Management on your ideas to improve Lookout’s chances of success in the market
- You will build the Lookout Security brand by representing externally at seminars and conferences
- You will be an active member of the global SE community, sharing your knowledge and experience on team calls, forums and in our knowledge base
What’s Needed?
- Graduate level in an appropriate technical field
- Good knowledge of mobile operating systems - iOS / Android
- Good knowledge of endpoint management - MDM / EMM / UEM and endpoint security solutions - EPP, EDR etc.
- Conversant and knowledgeable on the current security landscape - prominent risks, threats, APT groups, TTPs etc.
- API knowledge and experience
- Scripting / coding skills are beneficial - e.g. Linux shell, javascript, python, php etc
- Solid understanding of customer use cases and common business drivers
- Fluency (written and spoken) in English and Italian (native language level)
- Clear and concise communication skills - not afraid to speak up, with judicious communication style
- A winning mindset - when faced with challenges you ask ‘how’ and are not afraid to take the lead on planning a solution. You are resilient and persistent and able to keep course for the long-run, not phased by minor set-backs
- You are a natural proven problem solver with the ability to come up with innovative solutions that build trust and gain buy-in
- Excellent presentation and communication skills and the ability to boil down complex topics into clear and easily understandable messages
- A self-managing independent worker who can operate autonomously (but who knows how and when to ask for help)
- Excellent time management and prioritization skills
- Strong interpersonal skills with a demonstrated ability to collaborate
- A passion to continue learning and developing Cybersecurity knowledge
- 7+ years experience in a technical pre-sales role, preferably coming in a SaaS or high tech environment
- Valid driver's license required
What do we offer?
- Fully remote working with travel where required - regional and some international
- Market competitive salary + uncapped bonus
- Equity share
- Medical insurance
- Pension savings
- Term life and disability insurance.
- Macbook Pro + iPhone and bursary towards home office equipment
