Service Account Manager

Your role and responsibilities

In this role, you will have the opportunity to develop, implement, and manage the account strategy for OEM customers, with a focus on expanding ABB’s market presence through the promotion of motors manufactured in Vittuone MOSE Division-recognized globally as a center of excellence.
Each day, you will coordinate business development activities across global macro-regions, leveraging the local sales network to identify new opportunities and drive growth. You will also showcase your expertise by leading the development and execution of strategic account plans and growth initiatives.

The work model for the role is: #LI-Hybrid
This role is contributing to the Motion Service Division – in Italy, with global coordination across regional sales organizations; Main stakeholders include OEM customers, local sales teams, product management, and marketing.

You will be mainly accountable for:

• Understanding the key drivers of OEM customers and their business environment, identifying opportunities to grow the Italian MOSE motors portfolio.

• Defining and proposing sales targets for the OEM channel and ensuring they are achieved through structured collaboration with local sales teams worldwide.

• Creating added value for both the customer and ABB by ensuring a coordinated and strategic sales approach.

• Promote cross-divisional collaboration while also developing customized solutions to meet our customers' expectations.

Qualifications for the role

• You are highly skilled in account management and business development within the industrial motors or OEM sector.

• You have at least 8 years of experience in technical sales, key account management, or business development, ideally with electric motors or related technologies.

• You possess strong knowledge of motor products and their application especially for the Oil & Gas segment for our motors type AMDT (Flameproof high Voltage Machines) .

• You are passionate about building relationships and navigating complex global sales networks.

• Degree in Engineering, Industrial Technology, or a related technical field.

• You are fluent in English; additional languages are a plus.

• Willingness to travel internationally as needed.

Benefits

• Competitive compensation: Attractive salary packages and performance bonuses.

• Corporate welfare: Access to a wide range of services and personal well-being support.

• Career development: Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platforms

• Flexibility and work-life balance: Flexible working hours, hybrid work options, and a strong focus on work-life integration.

• Employee Support: free services like psychological help, wellness coaching, and emotional support for employees and their families.

• Parental Leave: at least 12 weeks of fully paid leave for primary caregivers and 4 weeks for secondary caregivers, promoting DEI values.

• Meal allowance: Access to canteen or ticket restaurant is provided to support daily lunch expenses

More about us
ABB Motion Service Division serves customers worldwide by maximizing uptime, extending product life cycle and enhancing the performance and energy efficiency of their electrical motion solutions. The Division is leading the way in digitalization by securely connecting motors and drives, increasing operational uptime and improving efficiency. The services offered make the difference for our customers and partners every day by helping keep their operations running profitably, safely and reliably.